About us
The company behind your technology
Tech Retailer USA is the trading name of Kleindesign LLC, a United States registered company supplying technology to businesses, institutions and households nationwide.
Who we are
A technology supplier that answers the phone
Kleindesign LLC was formed in April 2024 and began trading as Tech Retailer USA the following month. We started it because buying business technology in the United States had become unnecessarily frustrating. Listings with no stock behind them. Prices that changed between the quote and the invoice. Support teams that could not tell you the difference between two model numbers.
Our approach is simple. We sell genuine products sourced through authorized supply channels, we quote honestly, and we stay reachable after the order ships. That is the whole promise, and it is the reason most of our customers order from us again.
Today we serve buyers in every state, from a single laptop for a home office to multi unit rollouts for offices, clinics, schools and public sector departments. Alongside supply, our team also licenses software, migrates workloads to the cloud, deploys security tools and builds custom software when nothing on the shelf fits.
Company information
Our legal identity, stated plainly
Business buyers, distributors and compliance teams often need to verify who they are dealing with. Here is everything in one place, with nothing hidden in small print.
- Legal business name
- Kleindesign LLC, a limited liability company registered in the United States.
- Trading name
- Tech Retailer USA, Kleindesign LLC does business as Tech Retailer USA. Both names refer to the same legal entity.
- Registered address
- 904 4th Ave SW
Conrad, MT 59425
United States - Contact
- Phone: (406) 272-3069Sales: sales@techretailerusa.comGeneral: contact@techretailerusa.com
All invoices, contracts, warranties and website policies are issued by Kleindesign LLC, doing business as Tech Retailer USA. If your accounting or vendor onboarding system requires the legal entity name, please use Kleindesign LLC.
What drives us
Three things we refuse to compromise on
Our mission
To give every customer, from a one person business to a county department, straightforward access to authentic technology at a fair price, with advice they can trust and support they can reach.
Our vision
To be the supplier United States buyers think of first when they need technology that has to work, whether that is ten laptops for new hires or a full network refresh across several sites.
Our promise
Genuine products, honest lead times, clear invoicing and real support after the sale. If we cannot deliver something on time, we tell you before you commit, not after.
How we work
The way we handle an order says more than any slogan
Most suppliers look identical on a website. The difference only shows once you place an order. Here is what actually happens when you work with us.
- We confirm before we promise.Stock and lead time are checked before a quote leaves our desk.
- We quote in writing.Pricing you can take to your finance team, valid for a stated period.
- We keep your build on file.Order the same configuration next quarter with a single email.
- We stay reachable.Warranty claims, returns and setup questions go to a person, not a form.
Who we serve
Different buyers, different rules, same standard of care
We work with four broad groups, and each one gets a process that suits how they buy.
Government and education
Public sector buyers work to rules that private companies never think about. We format quotes for procurement review, accept purchase orders, and keep documentation that stands up to an audit. Schools and districts also get help standardizing devices across classrooms so support stays simple.
Commercial and enterprise
From a ten person agency to a company with several sites, we build a standard device specification for you, keep it on file, and ship it consistently. New hire onboarding stops being a scramble when every machine is identical.
Healthcare
Practices handling patient records need workstations, encryption and backup that hold up to scrutiny. We help select equipment and security tools that suit a clinical environment, and we understand that downtime in a clinic is not an inconvenience. It is a risk.
Home and residential
Individual customers get the same honest advice as our largest accounts. Tell us the budget and what you need the machine to do, and we will point you to the right one, even when it is the cheaper option.
Let us look at your requirement
Send us a part number, a specification, or just describe the problem. Our team will come back with options, pricing and a realistic delivery date, usually within one business day.
- Written quotes for business and public sector buyers
- Free shipping on orders over $1000
- Support that continues after delivery