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Parcel being scanned at a retail counter

Industries

Retail

Point of sale hardware, store networking and back office systems for retailers who cannot afford a busy Saturday ruined by a failed till or a dropped line.

Trading hours preserved

Installs and swaps done outside opening times.

Failover ready

Connectivity and tills designed so one failure does not stop the store.

Multi site consistency

One standard build repeated across every location.

Retail technology is judged at the worst possible moment: the busiest trading hour, when a till will not connect or a card terminal drops offline. Everything else about the systems is irrelevant if that happens.

We supply the equipment, connectivity and protection that keeps stores trading, and we plan the rollout so opening hours are not disturbed.

What retailers buy from us

  • Point of sale terminals, all in one units and compact back office machines
  • Receipt, label and office printing, plus the consumables to keep them running
  • Store networking, including switching, wireless and a router that handles failover
  • CCTV supporting infrastructure, storage and displays
  • UPS units for tills, servers and network cabinets
  • Handheld and mobile devices for stock checks and click and collect

Keeping a store trading

The single most effective investment in a store is a second route to the internet that takes over automatically. Card payments, stock lookups and click and collect all stop when the line does, and a failover connection costs far less than a lost trading day.

  • Automatic failover for the store connection, tested rather than assumed
  • Tills on protected power so a brief interruption does not corrupt a transaction
  • Card terminals on a separate network segment from customer wireless
  • A documented rebuild procedure so a failed till can be replaced from spares quickly

Opening a new location

A new store is a project with a handover date. We work backwards from opening day, confirming lead times on long items such as cabinets and signage early, and staging the rest so the site team is not waiting on deliveries.

Related pages

More of what we do, who we do it for, and what we have written about it.