
MSP partner program
Hardware supply for service-focused MSPs
You run the IT. We supply the hardware. Your client stays yours. The margin stays yours.
The gap we fill
Built for MSPs who do not sell hardware
Most MSPs do not want to become hardware resellers. Inventory, freight, warranty claims, part numbers. None of it bills.
But your clients still need laptops, monitors, switches and UPS units. Send them to a big-box retailer and you lose control of the specification, the timeline and the relationship.
So we fill that gap. You send us the requirement. We return partner pricing with your margin already in it. You forward the quote to your client. We ship. You never touch the stock.
This is for you if
- You deliver managed IT services to business clients on a recurring basis
- Hardware resale and IT procurement are not part of your business
- Clients ask for twelve laptops and you would rather not chase part numbers
- You want to keep the client and the margin without carrying inventory
This is not for you if
- You are a VAR, reseller or procurement firm competing on unit price
- You want to buy at cost and resell without a service relationship
- You are shopping for the cheapest single unit
We work with service providers. If hardware is your whole business, we are not a fit, and we would rather tell you now.
Channel discipline
We do not compete with you
We supply through partners. We do not run an outbound team hunting your accounts, and we do not know who your clients are. If a client of yours contacts us directly, we send them back to you.
How it works
Four steps, no onboarding project
- 1
Send the requirement
Part numbers, a spec, quantities, or just describe what the client needs to do.
- 2
Get partner pricing within 24 hours
Most quotes come back the same business day. Complex or multi-site configurations within 48 hours.
- 3
Add your margin and quote your client
Your invoice. Your price. Your relationship. We stay behind the scenes.
- 4
We ship
Drop-ship to your client's site or to your office. Tracked, with delivery confirmation.
What you get
Supply that behaves like part of your business
Authorized brand pricing
We are an authorized reseller enrolled in each manufacturer's partner program. Pricing comes from the brand, not a mark-up chain.
Quotes in 24 hours, not a week
Most requests answered within one business day. Complex configurations within 48 hours.
RMA and warranty coordination
Dead-on-arrival units, warranty claims, replacements. You forward the ticket, we chase the manufacturer and keep you updated.
Your standard builds on file
Your repeat configurations stay on record. Reorder last quarter's build with a single email.
One named contact
A real person who knows your account. Not a ticket queue, not a call centre.
No inventory, no exposure
We hold the stock and the risk. You quote, confirm, and move on to billable work.
White-label by default
Your invoice. Your branding. Your client never needs our name.
Authorized supply
Brands we are authorized for
Plus 40 or more additional manufacturers across computing, networking, power and accessories.
View the full brand list ›Catalogue
What we supply
Endpoints
Business laptops, desktops, workstations and Chromebooks
Displays
Monitors and digital signage from 19 inch to 38 inch
Infrastructure
Servers, switches, routers and access points
Power
UPS systems, surge protection, PDUs and rack equipment
Components
RAM, NVMe and SSD storage, motherboards, power supplies and cases
Accessories
Docking stations, keyboards, mice, headsets, webcams and cables
Terms
Terms, stated plainly
- Minimum order
- $1,000
- Credit application
- Not required to start
- Quote turnaround
- 24 hours typical, 48 hours for complex builds
- Payment
- Card or prepay on first order, net terms after your first completed order
- Shipping
- Drop-ship to your client's site or your office, tracked
- Contract
- None. No exclusivity, no volume commitment
No onboarding call. No vendor forms. No waiting.
FAQ
Questions MSPs actually ask
Do you sell to my clients directly?
We do not pursue them. Our shop serves businesses buying for themselves. If a client of yours contacts us, we refer them back to you.
What if your pricing is not competitive?
Then do not use it. No contract, no volume commitment, no penalty for walking away.
Who invoices the client?
You do. We invoice you at partner pricing. You invoice your client at your price. The margin is yours.
What about returns and DOA units?
We coordinate the RMA with the manufacturer and keep you updated throughout. You do not chase anyone.
Do you install or manage anything?
No. That is your business, and we are not competing for it.
Can I get net terms?
Yes, after your first completed order, subject to a standard credit check.
Can I order for multiple clients on one invoice?
Yes. Consolidated invoicing is available. Tell us which line items ship where.
How do I start?
Send one requirement. No account setup, no forms. If the price works, place the order.
Start with one quote
Send a spec, a part number, or a client requirement. Partner pricing back within one business day.
Tech Retailer USA is a brand of Kleindesign LLC · 904 4th Ave SW, Conrad, MT 59425, United States



