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Partners

Partner programme

How technology vendors, distributors and resellers work with Tech Retailer USA across solutions, services and marketplaces.

Named contact

One person who knows your products and your account.

Clear terms

Pricing, lead time and support expectations agreed in writing.

No volume theatre

We do not ask for forecasts we both know are invented.

We resell and integrate technology rather than manufacture it, which means our business depends on the quality of the relationships behind the catalogue. The partner programme is how those relationships are run.

It is deliberately straightforward: a named contact, agreed pricing, clear expectations on lead time and support, and no requirement to commit to volume you cannot forecast.

Who we partner with

  • Hardware manufacturers whose products suit business, education, healthcare and public sector buyers
  • Software publishers needing a reseller route into small and mid sized organisations
  • Distributors who can support stock holding, drop ship and configuration services
  • Service providers who want a supply and logistics partner behind their own offering
  • Resellers who need fulfilment, licensing or integration capacity they do not want to build

What we ask of a partner

  • Accurate lead times, updated when they change rather than after the customer chases
  • A clear returns and warranty route, including who pays for what
  • Technical documentation good enough to answer customer questions properly
  • Notification when a product line is discontinued, so we stop quoting it
  • Honest country of origin and compliance information where it is requested

What partners get

Access to buyers who have already decided to purchase, a team that can answer technical questions rather than just pass an order through, and deal registration where a specific opportunity justifies it.

  • A storefront that presents your products with accurate specifications and real photography
  • Quoting and configuration support for mixed requirements
  • Consolidated ordering, invoicing and returns handling
  • A route into sectors where you do not have your own coverage

Tell us early if a product is supply constrained. We would rather quote a realistic lead time than win an order we cannot fill.

Related pages

More of what we do, who we do it for, and what we have written about it.